Privacy Policy

Pursuant to Art. 13 DSGVO 2016/679
of the company Berghotel Piné - Familie Psenner, with registered office at Weisslahn 10, 39050 Tiers.

1. General Information
1.1 The protection of your personal data is of particular concern to us. We process your data exclusively on the basis of EU General Data Protection Regulation No. 679/2016 (GDPR) and Italian Legislative Decree No. 196/2003.
1.2 In this notice, we inform you about the processing of your data in connection with your use of this digital guest directory, as well as your stay at our hotel.

2. Use of the Digital Guest Directory and Web Analytics
2.1 Data collection: When accessing this digital guest directory, data is automatically collected (IP address, time, pages visited, browser type). This is technically necessary to display the content correctly and to ensure security.
2.2 Cookies: This application uses cookies. Essential cookies ensure functionality (e.g., language selection). Analytics cookies help us understand which information is particularly relevant to our guests.
2.3 Google Analytics: To optimize our service, we use Google Analytics. IP addresses are anonymized so that you cannot be directly identified. You can prevent data collection by Google Analytics via your browser settings.

3. Data Collection During Stay and Contact
3.1 Purpose of processing
• Fulfillment of contract: Processing of your booking, provision of hotel services, and billing.
• Legal obligation: Reporting your data to public authorities (police/ISTAT) in accordance with applicable security regulations.
• Communication: Answering your inquiries via contact forms or email.
3.2 Legal basis: Data processing is carried out on the basis of Art. 6(1)(b) (performance of a contract) and (c) (compliance with a legal obligation) of the GDPR.

4. Integration of third-party services
We occasionally integrate third-party services (e.g. weather widgets) to make your stay more enjoyable. Due to technical reasons, your IP address is transmitted to these providers. We make sure to only include providers that comply with European data protection standards.

5. Protection of Minors
We do not provide independent booking services to minors under 14 years of age. Should personal data of minors be collected (e.g., for statutory registration purposes), this is strictly carried out through their parent or legal guardian.

6. Your Rights
In accordance with Articles 15 to 22 GDPR, you generally have the right to access, rectification, erasure, restriction of processing, data portability, revocation, and objection.
Please send inquiries to info@pine.it.
You also have the right to lodge a complaint with the national data protection authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).

7. Contact information
Berghotel Piné
Weisslahn 10
39050 Tiers
Südtirol - Italien
+39 0471 642272
info@pine.it